Frequently Asked Questions

Acumentis FAQ

If you’re new to Acumentis and want to find out more about us, what we do, and the services we offer we’ve developed the answers to our most frequently asked questions. Take a browse below to find out about Acumentis, how you can join the team, property valuation and our services.

If you can’t find what you’re looking for reach out, we’re happy to help.

About Acumentis

Acumentis combines the long and proud heritage of Landmark White and Taylor Byrne with over 100 years of experience in the provision of property valuations and advisory services.

We are one of Australia’s largest independent property valuation and property consultancy firms, with 45 offices and more than 300 property professionals in metropolitan and regional locations around the country. We are also the only independent, locally-owned, ASX-listed property valuation company in Australia

Acumentis is derived from two Latin words – Acumen (a keen insight and sharpness in business) and mentis (mastery of mind, intellect, reason, and courage. This name was developed after insights from our staff to reflect the positive, insightful, and reliable nature of our team and brand.

Acumentis is a leader in the provision of property valuation services, insurance valuations, and advisory services. For the full suite of services, we offer, please see our Capability Statement.

We offer these services to major banks and other financial institutions, property developers, property trusts, government agencies, lawyers, accountants, real estate agents, and major and independent retailers.

We have over 45 offices around Australia, with over 300 staff operating in rural, regional, and metropolitan locations. Our staff are experts in their local markets and offer independent property valuation and property consultancy services. Find your nearest Acumentis property professional here.

Use the webchat to reach our friendly representatives or contact an office near you. With 45 locations across Australia, our team is never far away.

Careers at Acumentis

We are always on the lookout for talented people to join our team and offer career opportunities in property valuation, administration and support services throughout Australia. View our current opportunities via Live Hire and join our talent community to receive alerts when new roles become available.

To become qualified to work as a licenced property valuer in Australia you need to complete an accredited tertiary qualification – bachelor degree in property economics and complete two years of professional experience as an assistance valuer. Once academic requirements are met and professional experience is gained you will be eligible to become a Certified Practicing Valuer registered with the Australian Property Institute.

As a Property Valuer at Acumentis, you will have a varied role. Every day will be different offering you the opportunity to meet new people and clients and grow your expertise.

Our valuation team is responsible for assessing the value of residential, commercial, rural, and agribusiness properties. Team members at Acumentis also value properties for government tax purposes, valuing entire neighbourhoods or land areas at once using a specific technology.

Property Valuers play an integral role in the property industry and work independently of real estate agencies. The services offered by property valuers at Acumentis are used by banks, financiers, accountants, solicitors, governments, corporates and sellers, and prospective buyers of property.

A base Property Valuer salary can start at around $60,000 and average between $70,000 and $90,000 full time, plus any commissions. As our valuers grow into higher-level roles and gain experience, salaries increase to reflect this. Opportunity for promotion within Acumentis is available via our twice-yearly internal promotions program, meaning our staff are able to grow into Senior Valuer, Director roles, and beyond.

Some of the reasons our team enjoys working at Acumentis include;

A single company network with a genuine way to successfully do business.

A strong and healthy team culture with a supportive environment.

Opportunity to work with projects across the nation and a range of property sectors.

Industry-leading training and career development. A passionate attitude to develop young people to their full potential.

Flexible working arrangements to support team members during all life stages.

As a national business with 45 offices across Australia in regional and metropolitan locations, we are always on the lookout for talented people to join our team. We offer positions in property valuation, administration, human resources, marketing, IT, and finance to name a few. View our current opportunities via Live Hire and join our talent community to receive alerts when new roles become available.

Property Valuation

A property valuation is a detailed report developed to ascertain a property’s market value at the date of inspection. It details key features such as property size, condition, other comparable sales and more. A property valuation is a legally binding report prepared by a Certified Practicing Valuer who has completed a university-level degree and relevant training, in addition to being accredited by the Australian Property Institute.

Market Value is defined by the International Valuation Standard Council as “the estimated amount for which an asset or liability should exchange on the valuation date between a willing buyer and a willing seller in an arm’s length transaction, after proper marketing and where the parties had each acted knowledgeably, prudently and without compulsion”.

A property valuation is undertaken by a Certified Practicing Valuer who has completed a university-level degree, in addition to being accredited by the Australian Property Institute.

A property valuation is used for numerous reasons including determining the value of a property pre-purchase or pre-sale. It is also used when applying for a mortgage to purchase a property or refinancing a loan, to ensure the security value of the property adequately covers the loan amount. A valuation may also be used in family and partnership settlements, insurance claims, or for financial reporting.

A property valuation is required when a property is being purchased, sold, refinanced, transferred, or for financial reporting on property assets. Valuation for the purchase and sale of a property is used to ensure that the security value of a property adequately covers the amount being loaned.

A property valuation is a report completed after a detailed inspection is undertaken on a property. A property valuation will take into account features including;

Property overview, description of the property – number of rooms, size

Comparable sales

Condition of the property

Risk ratings that identify any market or environmental risks

Any issues uncovered during the inspection. research or other searches conducted

A property valuation is a formal written report prepared by a qualified and registered property valuer detailing the property’s market value at a specific date. A property valuation is a legally binding document supported with substantiative comparable sales and property market data. An appraisal is an estimate or an opinion of a property’s current value as of a specific date.

The cost of a property valuation will vary depending on the property type, size, and valuation type. A standard residential property market value valuation report is likely to cost from $400 + GST.

The time it takes to complete a physical property inspection will vary depending on the layout, size, and features of a property and the documentation that has been supplied. A residential property inspection is generally completed within 30 minutes, with commercial and agribusiness requiring longer timeframes. A valuation report is generally supplied within 5 working days of instruction and supply of all required documentation.

Once your inspection has been booked, at a mutually convenient time for the valuer and yourself you should start to prepare for the valuation to occur. Here are a few tips.

Clean, declutter, and repair
You only get one chance to make a first impression. A clean, well-presented house will show your property’s full potential. A valuer will take notes of everything visible, so those unfinished renovations would ideally be completed, and the house presented in its best condition to get the most out of your valuation.

Provide access
A valuer will need access to the whole property. Where possible, to speed up the valuation process the homeowner can open side and rear gates, garages, pool fences, and internal and entry doors. An essential part of the valuation inspection process is to measure the house. So, providing full access to the property makes the valuer’s life a lot easier!

Take COVID precautions
At Acumentis we operate within COVID safety protocols. If you would like the valuer to wear a mask during the inspection, please don’t hesitate to ask when speaking with our friendly staff to confirm the inspection time. Also, opening doors, and windows and turning on any lights where rooms are dark will facilitate a contactless inspection.

Supply relevant documentation

  • Floor plans: Before the inspection provide the valuer with a copy of the property’s council-approved floor plans.
  • Title/Plan of subdivision: Email or give a hard copy of the title/plan of subdivision to the valuer.
  • Relevant sales evidence: Make the valuer aware of relevant properties that have transacted in the immediate location (these need to be like-for-like properties, there is no point providing the valuer with the sale of a Victorian Terrace if the subject property is a modern apartment!).

Highlight the property’s special features
While the valuer is a property expert, there are certain features at a property that are not visible. Do you have an underground water tank? Solar panels on the roof? Underfloor heating? Point these things out to the valuer. Every detail counts.

Contain pets
Please put your pets in a safe place so they don’t escape or take a nibble at the valuer’s leg!

A strong team culture and supportive environment.